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SOMERSET TRUST CO. BECOMES A LEADER IN MOBILE

Somerset Trust Co. Becomes a Leader in Mobile

Somerset Trust Co. offers fingerprint authentication, debit card on/off switches & picture pay on a mobile device.

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  • Article | Retail
  • June 1st, 2016
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What Do Banks Need? More Loyalty

The banking industry could improve its reputation with a few customer-friendly changes.

  • Article | Technology
  • May 2nd, 2016
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Going The Distance: Top Four Social CEOs

Bank Director identifies the bank CEOs that go above and beyond to engage with their customer base.

  • Article | Technology
  • March 18th, 2016
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Some Banks Offer Digital Appointment Booking, But It’s Rare

Few banks offer digital appointment booking, which means those that get on board could stand out in a competitive marketplace.

  • Article | Technology
  • February 26th, 2016
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Should Banks Use Facebook to Offer Credit?

Fintech companies and alternative lenders are using a host of social media and smartphone data to make credit decisions and verify identity.

  • Article | Technology
  • January 22nd, 2016
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Why Banks Are Buying Design Firms

Capital One, BBVA and Frost Bank are focused on creating a better online and mobile experience for their customers.

  • Article | Technology
  • October 2nd, 2015
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Say Goodbye to ‘All Work, No Play’

Banks like USAA find that “gamification” can create loyal customers and happy employees.

  • Article | Technology
  • September 4th, 2015
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Unlocking Smartphone Secrets

Wells Fargo is testing a way to detect fraud using customers’ smartphones.

  • Article | Growth
  • August 18th, 2015
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How Technology is Redefining the Customer Relationship

Increasingly, bank customers want help managing finances—and they want that help delivered digitally.

  • Article | Technology
  • August 13th, 2015
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In Plain Sight: The Extraordinary Potential of Big Data

Advances in data storage and analytics can drive revenue and lead to better credit decisions. And in this game, traditional banks actually have an advantage.

  • Article | Lending
  • August 11th, 2015
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Serving Up Kabbage to Small Businesses, with a Side of Technology

Is Kabbage a competitor, or a potential collaborator that could help banks increase their consumer and small business lending?