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Sutherland Global Services’ Beth Merle writes about what banks can learn from the social media successes behind Activision’s Call of Duty game.
Sutherland Global Services’ Niket Patankar describes ways to make sure your bank is entirely focused on customers.
This article describes trends in customer preferences for mobile banking and why it matters to credit unions and community banks.
You can use social media to engage with customers and even underwrite loans.
The Internet of Things (IoT) has officially moved beyond hype.
Crowe Horwath LLP talks about the risks and pitfalls of social media engagement.
An information resource for senior executives and directors of financial institutions.
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