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Technology
03/20/2025

How AI Can Empower Retail Banking

Artificial intelligence has myriad implications for the banking industry. Within retail banking, it could impact customer interactions, revenue growth and lending, says Stephen Bohanon, founder and chief strategy officer at the digital banking company Alkami. AI agents could make customized recommendations based on a client’s finances. And AI-based credit scoring models could inform credit decisioning and result in fewer delinquencies. 

Topics discussed include: 

  • AI-Driven Advice 
  • Predictive Sales 
  • New Lending Models
WRITTEN BY

Stephen Bohanon

Co-founder, Chief Strategy & Product Officer

Stephen Bohanon is co-founder, chief strategy and product officer of Alkami Technology, Inc.  Mr. Bohanon oversees the publicly-traded digital banking provider through product development and strategic acquisitions. Mr. Bohanon’s extensive financial services background (with roles at Catalyst Consulting, FIS, ACI Worldwide and Advanced Financial Solutions) was the spark that led him to bring Alkami to life in 2009.