Stephen Bohanon is founder, chief strategy officer of Alkami Technology, Inc. Mr. Bohanon oversees the publicly-traded digital banking provider through product development and strategic acquisitions. Mr. Bohanon’s extensive financial services background (with roles at Catalyst Consulting, FIS, ACI Worldwide and Advanced Financial Solutions) was the spark that led him to bring Alkami to life in 2009.
Leveraging AI to Drive Profits in Digital Banking
For years, bank leaders have thought of digital banking as a way to efficiently serve customers. But because the digital channel gets so much traffic, it should also be considered for its potential to drive revenue, says Alkami Founder Stephen Bohanon. By tracking customer interactions, banks can more accurately predict what products and services an individual will want next. Paired with an online account opening system, banks can more effectively promote products and services in the digital channel.
Topics discussed include:
- A Digital Profit Center
- Tracking Customer Interactions
- Targeted Marketing