Agenda

5:00 PM – 6:30 PM
Registration + Welcoming Reception
Sponsored by: Promontory Interfinancial Network
This two-day program encourages conversation, inspiration and transformation – and this welcoming reception is the first chance for participants to meet and mingle with executives and key leadership teams from various parts of the financial industry.

7:00 AM – 8:00 AM
Breakfast + Registration
Sponsored by: P2Binvestor Inc.

7:45 AM – 8:00 AM
Welcoming Remarks + Peer Exchange Instructions
Al Dominick, CEO, Bank Director & FinXTech

8:00 AM – 9:45 AM
Peer Exchange Session I: Partner Or Perish?
Do partnerships really work for banks? How can a bank unleash the true potential of fintech companies? To begin this year’s Summit, these closed-door, off-the-record peer exchange sessions allow participants a chance to share what’s worked for them and what hasn’t with their peers.

9:45 AM – 10:15 AM
Refreshment + Networking Break

10:15 AM – 12:00 PM
Peer Exchange Session II: Where Consumer Behavior Is Really Changing
This second round of Peer Exchange discussions allows participants the chance to share what they are hearing and seeing when it comes to consumer behavior – and how that can and will impact the strategic decisions being made by the financial institution and their board.

12:00 PM – 1:00 PM
Networking Lunch
Sponsored by: Promontory Interfinancial Network

1:00 PM – 1:15 PM
Welcoming Remarks
Al Dominick, CEO, Bank Director & FinXTech

1:15 PM – 1:55 PM
From the Garage to the 20th Floor:  When Is a Fintech Ready to Serve Your Bank
Mark P. Jacobsen, President & CEO, Promontory Interfinancial Network

1:55 PM – 2:20 PM
At the Core of Innovation
Robert Fannon, Financial Services Industry Director & Principal Lead, Microsoft Corporation
Hear how this self-described “passionate leader in financial services” has utilized artificial intelligence and machine learning to enable better business outcomes, providing both value to the customer and the bank itself.

2:20 PM – 2:45 PM
Refreshment + Networking Break

2:45 PM – 3:30 PM
Case Study Sessions (select one)
Each of these case studies features a leader in the technology space along with a bank client. During these sessions, we invite attendees to hear about their partnerships – what opportunity made them join forces, what challenges they faced and how they created a successful solution together.

Case Study I: Leveling the Commercial Lending Playing Field Through Automation
Paul Clarkson, SVP, Community & Regional Financial Institutions, nCino, Inc.
Jason Shields, VP, Loan Operations Manager, Gulf Coast Bank & Trust
Community and regional financial institutions are rapidly moving toward automated processes and digital workflows to help improve the customer experience and implement a more efficient commercial lending process. Learn how Gulf Coast Bank & Trust is utilizing the right technology to gain a competitive advantage by fulfilling loans more quickly and efficiently than before, while also strengthening the overall borrower experience.

Case Study II: Strengthen Your Bank’s Position in a Crowded Financial Service Space
Daniel Elder, Mid-Atlantic Regional Director, Promontory Interfinancial Network
Brian K. Plum, President & CEO, Blue Ridge Bankshares
Brett Taxin, Managing Director, Promontory Interfinancial Network
Hear how one bank has used technology to increase its “synthetic size,” offer innovative solutions and boost competitiveness in a challenging marketplace.

Case Study III: How AI is Driving Fast-Learning Financial Service Providers
Devon Kinkead, CEO & Co-founder, Micronotes, Inc.
Banking customers now interact with their financial institutions primarily through digital channels.  But how can banking providers validate and act on customer needs using held data and digital interactions? This session will use case studies to illustrate how machine learning and digital engagement technologies are helping banks out-learn and out-service their competition to deepen relationships with their digital banking customers.

3:40 PM – 4:00 PM
At the Core of Innovation
Adom J. Greenland, SVP and Chief Operating Officer, ChoiceOne Bank
Steven Robert, Co-Founder & CEO, Autobooks
During this session, hear how one of our Best of FinXTech Award finalists partnered with a bank to gain efficiencies while exceeding consumer demands and growing their business.

4:00 PM – 4:45 PM
Frameworks to Assess Risks + Opportunities
Gary Fan, President, Ivy Koin LLC
Gilles Gade, President & CEO, Cross River Bank
Alan J. Lane, CEO, Silvergate Bank
John Peinhardt, President & CEO, Directorpoint LLC 
Moderated by: Al Dominick, CEO, Bank Director & FinXTech
Technology is transforming nearly every aspect of financial services – from mobile payments and peer-to-peer lending to the emergence of robo-advisors – so how can you identify and assess opportunities and concomitant risks that are available right now? This session addresses the regulatory landscape and key legistlative developments that may impact the financial services industry.

4:45 PM – 5:15 PM
How To Remove Barriers In Order To Test Innovation
Eric Hathaway, Vice President, Marketing, Zoot Enterprises, Inc.
Bill McNulty, Operating Partner, Capital One Growth Ventures
Many financial institutions are facing an innovation crisis. Legacy systems and monolithic structures are stifling innovation, while fintech leaders are moving quickly to pick up the slack. In this session, learn how to break down and remove the most common barriers inside financial institutions, while building a foundation to test and implement new approaches to traditional banking.

5:15 PM – 5:30 PM
Closing Remarks: A New League of Competitors is Emerging
Mika Moser, President, Bank Director & FinXTech
Steve Kinner, Senior Managing Director, Promontory Interfinancial Network
Francisco Gonza’lez, the chairman of BBVA Compass, warned that many banks will disappear “because they will no longer have the time or the money to become digital players,” and we will be in a world with narrower margins of profitability. Thus, a new league of competitors is emerging – digital houses, technology giants and startups. What does this mean for you and your bank?

6:00 PM – 7:00 PM
Best of FinXTech Awards Reception
Sponsored by: Promontory Interfinancial Network

7:00 PM – 8:30 PM
Best of FinXTech Awards Ceremony + Dinner
Sponsored by: Promontory Interfinancial Network

Awards Presented by:
Al Dominick, CEO, Bank Director & FinXTech
Steve Kinner, Senior Managing Director, Promontory Interfinancial Network
Participants and registered guests of the FinXTech Annual Summit are invited to attend the Best of FinXTech Awards Ceremony and dinner. During the event, the 2018 Best of FinXTech Awards finanlists and winners will be announced. Through the awards, Bank Director and Promontory Interfinancial Network recognize the efforts made to grow a bank through collaboration and partnerships by and between banks and fintech companies.

7:00 AM – 8:00 AM
Breakfast

8:00 AM – 8:15 AM
The Most Innovative Banks
Jack Milligan, Editor-in-Chief, Bank Director
Mika Moser, President, Bank Director & FinXTech
Banking is rarely hailed as the most innovative industry in America. However, competition from outside the world of banking is putting a great deal of pressure on banks to keep up, spurring innovations unimaginable a decade ago. Hear who the most innovative banks are today – and find out what they do to compete from the cutting edge.

8:15 AM – 9:05 AM
Creating New Models of Revenue Generation
Dan Armstrong, Chief Digital Officer, BankMobile, A Division of Customers Bank
Krista Morgan, CEO & Co-founder, P2Binvestor Inc.
Chris Tremont, EVP, Virtual Banking, Radius Bank
Moderated by: Barb Rehm, Senior Managing Director, Promontory Interfinancial Network
Banks have to explore new models of revenue generation. This session, featuring bank leaders and a fintech, addresses how bank executives can encourage collaboration across departments and deal with cultures that might be resistant to change when it comes to implementing a new technology or solution.

9:05 AM – 9:35 AM
Staying at the Forefront of Banking Innovation
Richie Serna, CEO & Co-founder, Finix Payments, Inc.
Laurel Taylor, CEO & Founder, FutureFuel.io
Moderated by: Sophie McNaught, Senior Payments Strategist, Silicon Valley Bank
How can startups help your institution stand out and grow in an increasingly competitive era? This session gives insight into Silicon Valley Bank’s approach to learning from, and contributing to, the growing fintech ecosystem.

9:35 AM – 9:50 AM
Key Findings from Bank Director’s 2017 Technology Survey
Al Dominick, CEO, Bank Director & FinXTech
Despite working in an industry flooded with customer data, just 13% of the senior executives and independent directors responding to Bank Director’s 2017 Technology Survey believe that their financial institution effectively uses data to serve the needs of existing customers or identify new customers.  Yet, 65% indicate that data analytics will impact their financial institution over the next five years.  During this presentation, hear additional key findings from our most recent survey.

9:50 AM – 10:10 AM
Refreshment + Networking Break

10:10 AM – 10:55 AM
Case Study Sessions (select one)
Each of these case studies features a leader in the fintech space along with a bank client. During these sessions, hear about their partnerships – what opportunity made them join forces, what challenges they faced and how they created a successful solution together.

Case Study I: Using Technology and Data to Lower Costs and Reduce Risk in Lending
Nathan Petrie, Senior Credit Score Specialist, PayNet, Inc.
Chris Rentner, Founder & CEO, Akouba
This session showcases how your bank, with the use of a digital platform, data analytics and operational tools, can increase revenues, reduce costs and increase profits in small business lending.  This session is for the team that is preparing to digitize their lending program but is not quite sure they have the time, right tools or resources in line to be successful in the digital world.

Case Study II:  How Banks Can Fuel Growth and Profitability Through a Digital Robotic Workforce
Jack Deano, EVP & CTO, IBERIABANK
Neil Hartman, Director, West Monroe Partners, LLC
Mark Snyder, Senior Manager, West Monroe Partners, LLC
Today’s customers demand a personalized, seamless banking experience. Most banks rely on arduous manual processes and static back office systems to meet these expectations. Successful banks are embracing robotic workforces (RPA) which automate back office functions like new-customer onboarding, loan booking and treasury management fulfillment. For these banks, RPA has transformed tedious data entry and validation efforts into a streamlined process that shrinks SLA’s, reduces error rates, allows for scalable operations, enables a more engaged back-office workforce and achieves that seamless banking experience customers demand. All without changes to existing back-office systems. This session shares how a bank has combined the power of technology and robotic process automation to differentiate itself.

Case Study III: The Shock & Awe of Vendor Contract Management
Robert Koehler, EVP, Project Management, Strategic Resource Management, Inc.
This educational presentation encompasses key industry best practices around 3 kinds of payments contracts that are critical to a financial institution’s bottom line. Drawing from examples using real-life scenarios, this session features case studies revealing opportunities for savings and revenue enhancement, as well as strategies to optimize a bank’s ability to bring service to customers.

11:05 AM – 11:55 AM
How Branches Fit Into Digitization Efforts
Cort O’Haver, President & CEO, Umpqua Bank
John W. Smith, CEO, DBSI Inc. and CFM Inc.
Moderated by: Mika Moser, President, Bank Director & FinXTech
Branches continue to evolve to meet the constantly changing demands of consumers. McKinsey notes that “some (banks) are experimenting with very large showcase, highly tech-enabled hub branches that are surrounded by much smaller branches in different formats, some ATM-only, some with a few or even no tellers. Some have had quite a lot of success with those. There are others that are thinking that the branch of the future may be a very different model, where they have six to ten strategically located branches in a city that supports a very strong digital presence.” Many of these types of models might end up being successful, but find out what is working now from our panel of speakers.

11:55 AM – 12:00 PM
Closing Remarks
Mika Moser, President, Bank Director & FinXTech

12:00 PM – 12:30 PM
Boxed Lunches

2:00 PM – 6:30 PM
FinXTech Annual Summit Golf Tournament
JW Marriott Camelback Golf Club – Padre Course
Enjoy the afternoon playing golf with your peers. While golf is FREE to registered Summit attendees, space is limited. Reserve your spot today!

6:15 PM – 7:30 PM
Closing Peer + Guest Reception
Attendees and their guests join the fun to see who is this year’s winner of the FinXTech Annual Summit Golf Tournament!

*Agenda subject to change.