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The popularity of digital channels is placing increased pressure on bank branches to maximize every opportunity to acquire, engage and retain customers.’
While non-bank financial startups are centered around technology, banks are trying to understand how technology can impact their existing operations and customer experience.
Industry leaders share their insights and perspectives on the challenges and opportunities facing traditional banks.
Eduardo Vergara, head of payment services for Silicon Valley Bank, outlines three major changes impacting the banking industry.
Brooks Gibbins, co-founder and general partner of FinTech Collective, discusses how many banks need to overcome the challenge of a core banking system to compete with technology startups.
Mike Carter, CEO of BizEquity, looks at whether or not traditional banks can truly innovate under a cloak of heavy compliance and regulation.
Michael Tang, partner at Deloitte Consulting, discusses how banks that hire key technical talent will be better equipped to keep up with the fast paced technology movement.
Kai Schmitz of International Finance Corporation, reviews why traditional banks need to join the digital financial services economy rather than stay on the sidelines.
Conor White, president of Daon, talks about how banks of all sizes are using biometrics to address customer authentication issues.
Revenue is a misguided way for banks to segment their corporate customers, particularly when it comes to the mid-market.
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