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  • Committees | Lending
  • Published: December 7th, 2016

Successful Tech Implementations Are About People, Not Platforms

To set the stage for a successful technology implementation, it takes more than just training your staff or setting up a platform.

  • Issues | Strategy
  • Published: November 9th, 2018

The Formula for Building Customer Trust

Following reputational damage from the crisis and more recent high-profile events, customer loyalty and trust has become a competitive advantage for banks.

  • Issues | Bank M&A
  • Published: April 20th, 2017

What Directors Can Learn From Stalled M&A Transactions

This article describes five issues that are hampering many deals.

  • Issues | Strategy
  • Published: September 13th, 2018

The “But” in the Conversation Among Bank Boards, CEOs

Common conversations and practices are shifting among bank leaders.

  • Committees | Governance
  • Published: May 4th, 2016

Getting Diverse Candidates to the C-Suite

U.S. Bank's head of human resources, Jennie Carlson, discusses her efforts to get more diversity in the C-suite.

  • Archives | The Profitability Issue
  • Published: February 14th, 2018

Letter from the Editor

  • Issues | Risk
  • Published: September 14th, 2017

When Disaster Strikes, You Better Have a Plan

Hurricanes Harvey and Irma are tragic reminders that all businesses need to be prepared when disaster strikes. Here are the basic elements of a good plan.

  • Issues | Strategy
  • Published: November 27th, 2018

Building Trust With Customers Starts Inside The Bank

Employee engagement and satisfaction have been clearly linked to profitability and performance.

  • Issues | Bank M&A
  • Published: May 26th, 2017

How to Navigate a Negotiated Sales Process

FinPro Capital Advisors, Inc.’s Britt Nosher describes the various avenues for selling your bank and how best to handle it.

  • Issues | Technology
  • Published: September 20th, 2018

Five Lessons You Can Learn from Tech-Savvy Banks

The 2018 Technology Survey reveals effective habits and views your bank should consider adopting.

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