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It’s time for banks to focus on customers, not products, and relationships, not transactions.
There are ways technology can combat these common complaints and even help ameliorate the ethical lapses that have tarnished banking.
This article describes how to retain the top talent of any organization you acquire.
Steven Deaton of State Bank Financial Corp. describes how his bank handles M&A and risk management, and why it has a corporate psychologist.
Most deals fail to live up to their promise. This article shows you how to succeed in mergers and acquisitions by focusing on customers in the integration process.
This article serves as a guide for banks looking to hire young talent.
No tech expertise? No problem. Here’s how boards can drive innovation at their bank.
How Frost Bank and others influence an innovation mindset among employees.
In the second of a two-part series, Alan Kaplan identifies 10 leadership qualities that CEOs need to successfully lead the bank.
Culture is one of the best things a bank has going for it. It's also one of the worst.
An information resource for senior executives and directors of financial institutions.
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