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This article describes trends in customer preferences for mobile banking and why it matters to credit unions and community banks.
Thomas Jankovich, a principal at Deloitte Consulting LLP, outlines four aspects of a successful approach to innovation required to transform the bank.
You can use social media to engage with customers and even underwrite loans.
The Internet of Things (IoT) has officially moved beyond hype.
Crowe Horwath LLP talks about the risks and pitfalls of social media engagement.
Bank Director identifies the bank CEOs that go above and beyond to engage with their customer base.
Sutherland Global Services’ Beth Merle writes about what banks can learn from the social media successes behind Activision’s Call of Duty game.
Most fintech companies focus on providing solutions that will ultimately make banks more efficient and profitable.
Sutherland Global Services’ Niket Patankar describes ways to make sure your bank is entirely focused on customers.
Deloitte Consulting LLC explains some primary Internet of Things (IoT) opportunities for banks.
An information resource for senior executives and directors of financial institutions.
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