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PwC Financial Services Managing Director, Nate Fisher, highlights how banks can align their pricing structure by using data from customer preferences, purchasing patterns and price sensitivity.
CheckAlt describes how to save time and money, as well as help customers, through vendor consolidation.
Banks today need to automate one-to-one engagement in customers’ moments of need.
It can be expensive to staff all your branches with product experts, but a new technology can leverage their knowledge across your entire physical network.
Capital One, BBVA and Frost Bank are focused on creating a better online and mobile experience for their customers.
Many banks see an upgrade to their existing technology as a starting point to meet the needs of customers.
Personalizing the experience can create value for your newest customers, and the bank.
StrategyCorps’ Sicily Axton goes in search of what customers want out of their banks on social media.
First Internet Bank CEO David Becker explains lessons he learned while starting an online banking model and how bank boards can adopt an entrepreneurial mindsent.
Technology and culture can be barriers in customer acquisition.
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