Login to Bank Services

Enter your email address and password below to gain access.

04/10/2024

The Efficiency Toolkit

Bank efficiency ratios worsened in 2023 amid rising costs and a challenging environment for revenue growth. Instead of slashing expenses, some of the industry’s most efficient banks have a different take.

Close
About the authors
Written by
Emily McCormick Vice President of Editorial & Research

Emily McCormick is Vice President of Editorial & Research for Bank Director. Emily oversees research projects, from in-depth reports to Bank Director’s annual surveys on M&A, risk, compensation, governance and technology. She also manages content for the Bank Services Program, including Bank Director’s Online Training Series. In addition to speaking and moderating discussions at Bank Director’s in-person and virtual events, Emily writes and edits for Bank Director magazine, BankDirector.com and Bank Director’s weekly newsletter, The Slant. She started her career in the circulation department at the Knoxville News-Sentinel and graduated summa cum laude from The University of Tennessee with a bachelor’s degree in Spanish and International Business.

Emily McCormick
Vice President of Editorial & Research
At Bank OZK, employees strive to “get better every day, in every way,” says George Gleason. “Every product, every process, every customer interaction, everything that we do, we’re constantly trying to improve that,” says the $34 billion bank’s chairman and CEO. A byproduct of that focus, he adds, is efficiency.  In a year where most banks became less efficient, Bank OZK managed to buck that trend by growing revenue faster than it grew noninterest expense — which is in essence what the efficiency ratio measures. The median efficiency ratio for all public banks in the U.S. was 61.7% at the…

YOU HAVE ACCESSED A RESOURCE THAT IS ONLY AVAILABLE TO OUR BANK SERVICES MEMBERS AND SUBSCRIBERS.

From how-to articles, director training videos, key interviews with industry leaders and more, Bank Services provides bank executives and directors with the tools to help grow their financial institutions. To sign up for exclusive access to this online bank board resource, please contact Bank Services at 615-777-8461 or [email protected].

Read the Article

Magazine Subscribers please enter your email and password below.

BANK SERVICES members please login .

WRITTEN BY

Emily McCormick

Vice President of Editorial & Research

Emily McCormick is Vice President of Editorial & Research for Bank Director. Emily oversees research projects, from in-depth reports to Bank Director’s annual surveys on M&A, risk, compensation, governance and technology. She also manages content for the Bank Services Program, including Bank Director’s Online Training Series. In addition to speaking and moderating discussions at Bank Director’s in-person and virtual events, Emily writes and edits for Bank Director magazine, BankDirector.com and Bank Director’s weekly newsletter, The Slant. She started her career in the circulation department at the Knoxville News-Sentinel and graduated summa cum laude from The University of Tennessee with a bachelor’s degree in Spanish and International Business.