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Spending More to Survive
Laura Merling isn’t your typical banker. The former Google executive joined $26.6 billion Arvest Bank Group in February 2022 as chief transformation and operations officer, tasked with leading a multi-year digital transformation initiative at the bank. She’s worked at an array of companies, including Ford Motor Co. and AT&T. Bentonville, Arkansas-based Arvest Bank is primarily owned by the Walton family – yes, those Waltons, the Walmart heirs with an estimated $200 billion combined net worth; Jim Walton serves as the bank’s chair. Merling says she was drawn to the bank’s willingness to commit resources to its transformation, along with her…
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