Is This Any Way to Run a Bank?

July 18th, 2018
The first thing you notice when you walk into the main lobby at Live Oak Bank in Wilmington, North Carolina, is how casually dressed most of its staff are. Anyone adhering to the conventional baby boomer standards of business casual would be overdressed here. Most of the employees are millennials, and the standard-issue uniform on one hot and humid day in early June consists of shorts, a polo shirt and sandals. The lobby serves as the bank’s one...

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Jack Milligan is editor-in-chief of Bank Director, an information resource for directors and officers of financial companies. You can connect with Jack on LinkedIn or follow @BankDirectorEd on Twitter.