Session Presenters
Ben Nichols
Head of Product
Directlink
CEO
Torpago, Inc.
Paul Provenzano
VP Market Development
ebankIT
VP, Sales
Apiture
Loughlin Cleary
President & National Sales Director
Lenders Cooperative
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About the presenter
Presented by
Ben Nichols
Head of Product
Directlink
Ben Nichols is the head of product at Directlink, a voice banking platform which empowers banks and credit unions to serve their customers with resources to achieve financial success with an emphasis on personalized customer self-service. In his career, Mr. Nichols has worked at large, medium and small organizations building products in the varied domains of machine-learning, communications and financial services. Some of his previous companies include Morgan Stanley, IBM, CB4 (a Gap Company) and ChatID (acquired by Salsify). In addition to his experiences in technology-product management, he serves as a professor of Data Science at Syracuse University.
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About the presenter
Presented by
CEO
Torpago, Inc.
Brent Jackson is the CEO at Torpago, Inc. He is a passionate entrepreneur with a deep understanding of the commercial payments market.
Prior to founding Torpago, Inc., Mr. Jackson was operations lead at Accrualify, a venture-backed SaaS startup in the payables space, where he played key roles in securing financing and bringing new products to market. Accrualify was acquired by Fleetcor. Earlier in his career, Mr. Jackson joined Deloitte. He spent 4 years as an accountant in Deloitte’s corporate tax advisory practice, where he led engagements for various high growth technology and Fortune 500 companies.
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About the presenter
Presented by
Paul Provenzano
VP Market Development
ebankIT
Paul Provenzano is the vice president of market development at ebankIT. He is an accomplished executive with over 25 years of experience in the fintech industry, having worked with organizations ranging from start-ups to Fortune 250 companies. He has a track record of driving growth and innovation in digital banking, digital payments and other innovative technologies in the financial market. Mr. Provenzano is leading the US expansion of a successful and innovative Portuguese-based Omnichannel Digital Banking Software provider, ebankIT. His passion is working with financial institutions to design and implement digital transformation technologies and strategies that create business impact and drive customer engagement.
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About the presenter
Presented by
VP, Sales
Apiture
Matt LaBenz is the vice president of sales at Apiture, boasts a decade of transformative experience in digital banking. A Navy veteran, he seamlessly transitioned into the fintech sector, partnering with community banks and credit unions to guide them through the process of building a better digital banking solution. His leadership has been instrumental in driving innovation and fostering strategic partnerships at Apiture. With a combination of a military background and a deep understanding of banking solutions, Mr. LaBenz ensures that banks and credit unions are well equipped to succeed in the digital era.
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About the presenter
Presented by
Loughlin Cleary
President & National Sales Director
Lenders Cooperative
Loughlin Cleary is the president and national sales director at Lenders Cooperative. Mr. Cleary is responsible for day-to-day operations, providing banks and credit unions with both loan origination software and shared services across credit underwriting, SBA LSP services and operations to help drive growth and efficiency at each institution.
Mr. Cleary most recently served as EVP, business development for the Independent Community Bankers of America (ICBA) and has more than 25 years of experience both advising and partnering with financial institutions. At ICBA, Mr. Cleary was responsible for developing and leading the member relations team charged with recruiting, retaining, and engaging with nearly 5,000 community banks across the country.
FinXTech Connect Tech Talks
Throughout the event, we host FinXTech Connect Tech Talk sessions, showcasing five technology companies financial institutions should be aware of as they consider new strategies. Each presentation focuses on an FI they work with – sharing the problem, the benefit and the steps they took to solve it. The foundation of these talks is how the technology company provided a return on investment for the bank and/or credit union. Each presenting company also has a space in the FinXTech Demo Hall. Participants are encouraged to visit these booths to learn more about each company’s product or service.
Tech Talk 1: Virtual Agent as Front-line Contact Center Generalist Reduces Hold Times & Improves Staffing at United Bank
Tech Talk 2: Torpago Enables Financial Institutions to Launch Industry-leading Commercial Credit Card and Spend Management Programs
Tech Talk 3: Humanizing the Digital Channel by Delivering Personalized Experiences That Create Loyalty & Drive Profitability
Tech Talk 4: Innovative Data Tool Drives User Engagement at Listerhill Credit Union
Tech Talk 5: SBA Loan Growth With Predictive Expected Loss (EL) & POS Embedded Finance
Session Resources
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Tech Talk 1 Presentation
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Tech Talk 2 Presentation
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Tech Talk 3 Presentation
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Tech Talk 4 Presentation
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Tech Talk 5 Presentation
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Business Banking
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Directlink Product Guide
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The Banking CIO, CTO Agenda
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United Bank Case Study